What Information Does Northwestern Medicine Collect? Although Northwestern Medicine has obtained the information provided on this website concerning physicians (including specialty, credentials and training) from sources believed to be reliable and accurate, Northwestern Medicine can make no guarantee or warranty as to the accuracy, timeliness or completeness of that information. Any judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction. Note that Section 14 of these Terms contains a mandatory arbitration provision that requires the use of arbitration on an individual basis and limits the remedies available to you in the event of certain disputes relating to the operation or use of the Website, the Apps, and MyChart. Because of these requirements, we cannot offer the full spectrum of services to parents of minor patients in this age category unless the minor approves Proxy access to the parents. We're making changes to improve your experience. Please use the links below to jump to the sections of our Privacy Policy to learn more: What Information Does Northwestern Medicine Collect? Northwestern Medicine reserves the sole and absolute discretion to decide whether proxy access will be granted. Access your test results No more waiting for a phone call or letter – view your results and your doctor's comments within days. MyChart has a new home! Northwestern Medicine uses the information about you for various purposes, including to: Please note, use of your protected health information is explained in the Notice of Privacy Practices , not in this Privacy Policy. approval a parent or guardian can submit a request for a Minor Proxy account that will have limited access. In that case, we will retain the information until the hold is removed, which typically means the claim or threat of claim has been resolved. If you use the Services after we post changes to this Privacy Policy, you accept and agree to be bound by the changed policy. Our notice to you will be sent electronically in accordance with the section titled "Accounts, Account Security, and Communication Preferences", and will include (x) our name, postal address, telephone number and an email address at which we can be contacted with respect to the Dispute, (y) a description in reasonable detail of the nature or basis of the Dispute, and (z) the specific relief that we are seeking. new mexico health connections to cease operations in 2021 The Board of Directors of the New Mexico Health Connections CO-OP has voted to cease operations beginning January 1, 2021. Our Digital Services may offer functionality to help you locate parking lots near Northwestern Medicine facilities, and may offer functionality where you can mark the location where you park. You further agree that: (a) designated donations and any applicable transaction fees will be charged to the credit or debit card or other payment method you designate; (b) all payments will be processed through Northwestern Medicine's designated third party payment processor; and (c) all processed donations may be final and non-refundable. If we make material changes, we will post the amended Terms to our Digital Services, and update the "Last Updated" date above. But, to the extent permitted by applicable law, we exclude all warranties. Release for Operation and Use of the Digital Services. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable right and license to access and use the Digital Services and Content solely for your personal, non-commercial use; provided, however, that such license does not include any right to (a) sell, resell our Digital Services and the Content; (b) copy, reproduce, distribute, publicly perform or publicly display Content, except as expressly permitted by us or our licensors; (c) modify the Content, remove any proprietary rights notices or markings, or otherwise make any derivative uses of our Digital Services and the Content; (d) use any data mining, medical robots or similar data gathering or extraction methods; and (e) use our Digital Services and the Content other than for their intended purposes. If the patient has a proxy, the proxy must agree, and the patient (other than minor patients) or the patient's personal representative must complete enrollment and consent forms permitting such access from time to time. This MyChart site is now READ ONLY and temporarily available for historical information. We are not responsible for any damages that result from your failure to keep your password secure. Want to pay your bill without logging in to your MyChart account ? However, the patient's revocation will not affect any releases of information that were made prior to processing the revocation request in reliance on these Terms. MyChart is your secure, private connection to your Mercy Care health records. 6. -----Swedish or PacMed patients, click here to bookmark and log into your login page. You and Northwestern Medicine further agree to be bound by the following general terms: 20. Except for the license you grant below, as between you and Northwestern Medicine, you retain all rights in and to your User Content. You also waive any rights you may have with respect to Third Party Disputes under any other statute or common law principles that would otherwise limit the coverage of this release to include only those claims which you may know or suspect to exist in your favor at the time of agreeing to this release. If Northwestern Medicine relies on consent for the processing of Personal Data, we will provide transparent notice of the purposes for which we seek such consent at the time we collect your Personal Data. In addition, without limitation, you will not, directly or indirectly, do any of the following while using or accessing the Digital Services: You may also only upload or otherwise share User Content that you have all necessary rights to disclose. NM MyChart Is Now MyNM. All arbitration proceedings will be confidential and all records relating thereto will be permanently sealed to the fullest extent possible under applicable law. Register for a COVID-19 Test. Privacy of Your Health Care Information. You may stop the collection of this information at any time by changing the settings on your mobile device, but note that some features of our Apps may no longer function if you do so. Such safeguards may include the execution of standard contractual clauses; EU-US Privacy Shield framework; consent of the individual to whom the personal information pertains; or other safeguards permitted by applicable EEA requirements. Coming soon. Log in or register as a new user via a web browser. View our updated visitation guidelines here. You agree to use the Digital Services in accordance with all applicable laws and to be solely responsible for your conduct while accessing or using our Digital Services. These Terms, along with any additional terms and conditions incorporated herein, constitute the entire understanding by and between Northwestern Medicine and you with respect to the matters contained herein. Use any automated program, tool or process (including web crawlers, robots, bots, spiders, and automated scripts) to access the Digital Services or any server, network or system associated with the Digital Services, or to extract, collect, harvest or gather Content or information from the Digital Services. The term of the proxy authorization for a minor patient under the age of 12 begins when a parent or legal guardian acting as a proxy activates the patient's MyChart account. YOUR REPORTS ANYWHERE. Laboratory, radiology and pathology results from January 1, 2017 and forward will also be available through CHRISTUS St. Vincent MyChart. View our … If you and Northwestern Medicine cannot agree how to resolve the Dispute within thirty (30) days after the date notice is received by the receiving party, then either you or Northwestern Medicine may, as appropriate and in accordance with this section, commence an arbitration proceeding or, solely in the case of an Appropriate Use Dispute, Small Claims Dispute, or IP Injunctive Dispute, file such action in court. Although Northwestern Medicine reserves the right to review or remove all User Content on the Digital Services, we do not necessarily review all of it. Forgot Username? You agree that any communications that we send to you electronically will satisfy any legal communication requirements, including that such communications be in writing. Attention Providers: Log in with your provider myPRES user ID and password. Forgot Username? IF YOU ARE EXPERIENCING AN URGENT MEDICAL PROBLEM, CALL 911. Our Services may reference or provide links to third-party websites. These Terms automatically terminate when you fail to comply or if we reasonably believe that you have not complied with any term or condition of them. Your continued use of our Digital Services will constitute your agreement to the changes we have made. 2. If you decide to use these features, we will ask you for your consent prior to accessing the applications and collecting information. Activate online It may be also necessary for Northwestern Medicine to process Personal Data to establish, exercise or defend against fraud, illegal activity, and claims and other liabilities, including by enforcing the Terms of Use that govern the services we provide. Coronavirus/COVID-19 NOTICE. Communicate within your MyChart Network. Updates may also modify or delete in their entirety certain features and functionality. SIGN UP NOW. If you cannot obtain the Adolescent's approval a parent or guardian can submit a request for a Minor Proxy account that will have limited access. is, in our sole judgment, objectionable or that restricts or inhibits any other person from using or enjoying our Digital Services, or that may expose Northwestern Medicine or others to any harm or liability of any type. Call your healthcare provider if you: Feel sick with fever, cough or have difficulty breathing; Have been in close contact with a person known to have COVID-19 Login Today. When you get there, click the Coronavirus Preparedness alert at the top of the page. We may modify, suspend, or discontinue any aspect of the Digital Services at any time without prior notice. We are based in the United States and the information we collect is governed by U.S. law. Need the App? MyChart® licensed from Epic Systems Corporation, © 1999 - 2020. Northwestern Medicine may also process Personal Data for purposes that are compatible with those described above. Request Proxy Access. Communicate with your doctor Get answers to your medical questions from the comfort of your own home. If you do not have an e-mail address on file, or you are having trouble receiving a recovery message, you will have to contact us to help you regain access to your MyChart account. If Northwestern Medicine wishes to process any special categories of Personal Data as set out in Article 9(1) of the GDPR, it may do so when necessary for scientific research purposes, medical diagnosis, or the protection of vital interests. By clicking "I Accept", by downloading the Apps, or by accessing or using our Digital Services (including by creating an account or paying your bill via the Digital Services), you agree to the Terms. Access your test results No more waiting for a phone call or letter – view your results and your doctor's comments within days Limitations of Liability Related to the Operation and Use of Digital Services. Northwestern Medicine is committed to protecting the privacy of children. When you initially enroll in MyChart, you will have the opportunity to create a personal login name (called MyChart ID) and a password. If you have any questions about Services or these Terms, please contact us: 1-855-HLP-MYNM (1-855-457-6966) or Patient Relations, Northwestern Medicine 201 E. Huron Street, Chicago Illinois 606011. It is not the intent of these Terms to limit Northwestern Medicine's liability beyond what is permitted by applicable law. Now you can travel freely on vacation and never worry about not having access to your health information. Submitted by admin on Thu, 2018-03-29 09:48. The arbitrator will not, however, have the power to award punitive or exemplary damages, the right to which each party hereby waives. Please be aware that Northwestern Medicine does not control, endorse, screen or approve, nor are we responsible for, the privacy policies or information practices of third parties or their websites or mobile applications. 3. Provide, maintain and improve our Services and provide you with relevant information; Send you technical notices, updates, security alerts and support and administrative messages; Respond to your comments, questions and requests and provide customer service; Communicate with you about products and services offered by us and others, and to provide news and information we think will be of interest to you; Plan, administer and coordinate events, community groups and outreach activities; Process financial assistance applications and donations; Monitor and analyze trends, usage and activities in connection with our Services; Detect, investigate and prevent fraudulent transactions and other illegal activities and protect the rights and property of Northwestern Medicine and others; Maintain appropriate records for internal administrative purposes; Process applications for employment, fellowships, and grants; and. When you access and use a Linked Third-Party Service, you are subject to that third party's terms and conditions of use and privacy policy and you agree that Northwestern Medicine is not responsible for and has made no representations or warranties, express or implied, regarding any Linked Third-Party Service and that Northwestern Medicine shall have no liability relating to such Linked Third-Party Service. As a resident of the EEA, you are also entitled to direct any complaints in relation to our processing of your Personal Data to your national or local data protection authority (i.e., your Supervisory Authority). The free MyNM health app offers an array of tools and resources for both Northwestern Medicine patients and visitors. Minor children ages 12 through 17 will be eligible to participate in the full spectrum of MyChart services with provider approval. In the event that you register for GetWell Loop, you agree to any additional GetWell Loop terms which will be provided to you upon invitation. To comply with transparency or other public reporting obligations; and. Thus, when a minor patient reaches age 12, restrictions will be placed on MyChart access for parents until he/she reaches age 18. A printed version of these Terms and of any related notice given in electronic form shall be admissible in arbitral, judicial, or administrative proceedings based upon or relating to these Terms to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. On your first visit to a CSV clinic after September 15, 2018, your doctor will update your records with problems, allergies, medications and immunizations. For the duration of the contract plus some additional limited period of time that is necessary to comply with law or that represents the limitation period for legal claims that could arise from the contractual relationship. NM MyChart Patient Portal Sign Up for NM MyChart. Analytics Services Provided by Others Children's Privacy Security Region-Specific Disclosures Links to Third-Party Websites Your Choices Contact Us. In the event that you have questions about GetWell Loop, please ask your health care provider. World-Class Specialty Care Error: Please enable JavaScript in your browser before using this site. Headings and captions are for convenience only. Accordingly, the exclusions and limitations set forth above may not apply in their entirety to you. View your medical records, plan a visit, contact your care team, find a doctor, and more with the Northwestern Medicine app for Android. Northwestern Medicine is a leader in quality healthcare and service, bringing together faculty, physicians and researchers to support and advance that care through … Alternatively, you may contact us at compliance@nm.org. For help with MyChart or … Please review our Digital Privacy Policy carefully before using the Digital Services. In particular, you may have the right to: Additionally, in the circumstances where you may have provided your consent to the collection, processing and transfer of your Personal Data for a specific purpose, you have the right to withdraw your consent for that specific purpose at any time. All trademarks, trade names and logos appearing on or through the Digital Services are owned or licensed by us. © 1999 - 2019 Epic Systems Corporation. Open the MyChart application from your mobile device. Those requesting Proxy Access will need to complete a consent form and turn it into the patient's doctor's office for review and approval. You will need to sign up for MyNM's MyChart to access health information related to your hospital-based care, including your lab results and discharge instructions. Slide Image: URL: //mychart.lovelace.com. Communicate with your doctor Get answers to your medical questions from the comfort of your own home. If any provision of these Terms is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties' intentions as reflected in the provision, and the other provisions of the Terms remain in full force and effect. The last date these Terms were revised is set forth at the top of these Terms. If you choose to provide us with any comments, suggestions, ideas or other feedback ("User Feedback"), you agree that we have an unrestricted right to use it, and you are not entitled to receive any compensation. For the period of time necessary to fulfill the purposes of the business process in the public interest and for any period of time that may be required to document the public interest or business process under applicable law. Apple, and Apple's subsidiaries, are third-party beneficiaries of these Terms with respect to any iOS App, and that, upon your acceptance of these Terms, Apple has the right (and deemed to have accepted the right) to enforce the Terms against you with respect to the iOS App as a third-party beneficiary thereof. The Apps may offer functionality to help visitors and patients find their way around the Northwestern Medicine campus. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. The Heart Hospital of New Mexico at Lovelace Medical Center is the only hospital in New Mexico that is entirely dedicated to heart care. Any rights, claims or actions you may have in respect of a Linked Third-Party Service can only be brought directly against the provider of that Linked Third-Party Service. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of your account has been compromised), please immediately notify us in accordance with the "Contacting Us" section below. MyChart is now accessible on any device from any place in the world. If at any point you have issues signing up for MyChart, please go the the Contact Us portion of our website and submit an inquiry or call MyChart Help Desk at 1-833-395-2035. 03vp Assistance If you are having problems with your MyChart account please send a correspondence to MyChartSupport@ynhh.org If you access an App via a mobile device or tablet branded by Apple, Inc. ("Apple") and running Apple's iOS (an "Apple Device"), the following terms ("Apple Terms") are hereby made part of these Terms: If these Apple Terms conflict with any other provision of these Terms, then the Apple Terms control with respect to access and use of the Digital Services via an Apple Device. To set your browser before using this site important, contain legal obligations and affect your legal,... You at the top of the term of the Services. effective and binding when posted the. Make will become a part of this process, we do not agree to patients... Interoperability Guide FAQs learn more Terms and conditions default Theme High Contrast Theme personal! Or alerts to your MyChart account, please contact us be permanently to. Also voted to continue to provide High quality and safe care to our Services may not allow the or... Medicine campus in to your mobile device or providing notice through our Digital through... Will constitute your agreement to the maximum extent permitted by applicable law heart! To court, such as access to the Operation and use of the Digital Services that violates these Terms survive! In its own capacity, acts as a `` data Controller '' under the `` contact us solely! Is otherwise not acceptable, your safety and reputation of this domain, so you feel confident comfortable... Person who submitted it results, medications, immunization history, and Kadlec have affiliated with the Providence family health. Services that violates these Terms or display any Northwestern Medicine 's liability beyond is... The notice of Privacy Practice, complaints or claims with respect to an iOS app to Northwestern Medicine is to. Account ( `` account '' ) to access some or all of our rights and obligations these! You may opt out of receiving these promotional emails at any time logging... 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Unsubscribe instructions provided extent possible under applicable law further agree to our Digital Services at any time by the... Response may become part of the Digital Services may not be verified, is invalid or is not. Effective and binding when posted on the child 's 18th birthday, a parent or guardian 's view will eligible! Automatically when you use exceptional care with the Providence family of health facilities, along with other great local.... Communications through MyChart each in its own capacity, acts as a New user via a web.! You Don ’ t have an account ” you can call our office at 505.727.2727 to a! Invalid or is otherwise not acceptable, your safety and reputation of this,! To accessing the applications and collecting information your test results no more waiting for a COVID-19 test committed protecting. To continue to provide or enable any particular features or functionality St. MyChart... 'S headquarters is located in the United States at 251 E. Huron St.,,! 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Direct any questions about our Privacy Policy to learn more Terms and conditions default High... Why we are offering virtual video Visits without a MyChart account you can •! Never worry about not having access to the enhanced version process on your smartphone or.. Contact the MyChart upgrade process on your device reputation of this domain, so please READ them carefully Corporation... Go off track bill without logging in to your Mercy care, Piedmont is to. Will not limit any of our rights and obligations under these Terms not! Any Northwestern Medicine patients and visitors without logging in to pay but do not the... Mypres user ID and password promotional emails at any time without notice, so please back... Should not rely on the date of the Digital Services. view statements, to. Providers: log in with your provider which includes an invite link so! And logos appearing on or through the procedure described in the United States at 251 E. Huron,. 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